Onboarding & ActivationAlways-on
“Where are new users getting stuck?”
See exactly where new users fall off — in their own words.
Corvus interviews users at the moment they stall, so you learn why they didn’t activate while you can still win them back.
The problem
Your funnel shows you where users drop. It can never tell you why.
Was the product confusing? Was a feature missing? Did the demo set the wrong expectation? Analytics measures the cliff. It never asks the person who walked off it.
How Corvus does it
Catch the friction while you can still fix it.
Trigger on the stall.
A user signs up and goes quiet, or stops mid-setup — Corvus reaches out automatically.
Ask while it matters.
A two-minute voice conversation surfaces the friction, and sometimes re-engages the user just by making them feel heard.
Map the drop-off.
Corvus clusters the reasons by stage, so you know whether to fix the product, the messaging, or the expectation you set upstream.
What you walk away with
A clear read on the real reasons users don’t reach value — sorted by whether each is a product problem, a positioning problem, or a wrong-fit problem.